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В первой части статьи приведен обзор литературы, посвященной управлению корпоративными знаниями, даются определения сигналов, данных, информации и знания, рассматриваются различные варианты классификации знания и обсуждается структура интеллектуального капитала. Выделены основные его составляющие: человеческий капитал, внутренний и внешний организационный капитал.

Об авторе

Ю. А. Зеленков
Финансовый университет при Правительстве Российской Федерации
зав. кафедрой прикладной информатики, д.т.н.

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